Contracts and commercial management

Contracts need ongoing commercial management, not only to ensure compliance to contractual commitments and the achievement of expected benefits, but also to identify opportunities for improvement and additional added value.

Effective contract management ensures that the expected value is delivered and additional value is created through continuous improvement of: cost, innovation, service delivery, and quality.

In a six to nine month assignment, we typically work with suppliers and clients to establish the critical contract metrics and risks to be managed. We then re-engineer the core contract management processes, and implement automated data extraction and verification processes, supported by our bespoke technology solutions. We use supplier and client data to create a common set of metrics that enables an effective continuing relationship, and reduces the workload for both sides.

This process is accelerated when we have previously been involved in the sourcing. When this happens, our early involvement means that we ensure the foundations for effective, ongoing post-contract management are embedded in the strategy from the outset. Our knowledge, expertise and systems help ensure our clients' secure the best possible value from the contract, throughout its duration.

Bespoke tool kit

Efficio tailors its approach to match the situation – creating powerful solutions that bring benefits to all parties. We find that change in process and behaviors are much more effectively embedded when supported by enabling technology.

Our award-winning OnTrack system for Network Rail is one example of the post-contract management tools we develop for major clients. OnTrack brings processes and systems together to automate post-contract management, to provide accurate, relevant and visible data to both client and contractor in quick time and graphical formats. Data is extracted direct from supplier ERP systems, cleansed and displayed – a cycle that previously took weeks now takes hours, delivering powerful insight into the hands of the client’s commercial staff. This solution is now being developed for clients in alternate industry sectors, for whom effective post-contract commercial management is crucial.