Title

Stakeholder Management

Section
Efficio Academy
Summary
Date
3 Feb 2022 - None
Time
3:42 p.m. - None

This training aims to provide the attendee with the tools to be able to identify stakeholders, recognise their personality type and customise engagement style and frequency.

Course content

  • 4 stages of Stakeholder Engagement:
    • Identification
    • Analysis
    • Communication planning
    • Engagement
  • DISC Model

Learning objectives

  1. Understand what a stakeholder is and the role they play at different stages of the sourcing process
  2. Know the benefits of good stakeholder management
  3. Understand the four key stages of stakeholder engagement
  4. How to establish their position on a power/interest matrix
  5. Be able to recognise the personality type of a stakeholder
  6. Be able to formulate a communications plan taking into account their position on the power/interest matrix and personality type
  7. Know how to customise engagement style based on identified personality type
  8. Know how to pick up non-verbal messages from stakeholders