Managing supplier performance over the duration of a contract is vital if organisations are to mitigate supplier risk and ensure suppliers are delivering the value promised.
Too often, savings identified during the sourcing phase cannot be tracked through the profit and loss statement. Key performance indicators are not followed or actively used to manage suppliers – despite being included in contractual agreements, while the levels of compliance by non-contracted suppliers and on non-core items can prove difficult to capture.
How we can help
eFlow Supplier Performance is a collaborative tool for stakeholders and supplier relationship managers that helps organisations get maximum value from their supplier contracts and relationships.
The tool can be used to evaluate supplier performance against key performance indicators or service-level agreements to identify risks, initiate remedial action where necessary, and provide a full audit trail for compliance purposes.
By linking Supplier Performance to eFlow’s Spend Analytics module, organisations can also detect non-compliance supplier spend.
Key benefits at a glance