James delivers client programmes from strategic sourcing to complex transformations across a wide range of sectors. He has led some of Efficio’s largest client projects in the utility industry and financial services. As director of client delivery, he is responsible for improving the efficiency and quality of Efficio’s client delivery through more effective deployment of the company’s technology, intellectual assets and expertise, ultimately enhancing the benefits for clients.

James specialises in Procurement Transformation, Opportunity Assessments, Strategic and Tactical Sourcing, Supplier Relationship Management, Organisational Redesign, Upskilling and Training. He is also a category expert in strategic sourcing for professional services, HR services and all elements within facilities management including outsourcing (mechanical and electrical, cleaning, catering) and energy (gas, electricity, coal) within Europe and the US.