At Efficio, we're not just a consulting firm; we're a team of dedicated experts committed to transforming procurement and supply chain functions. Our mission is to drive sustainable, measurable value for our clients through innovative solutions and deep industry insights. Join us and be part of a dynamic environment where your skills and ideas make a real impact.
Efficio is the world’s largest specialist procurement and supply chain consultancy, with offices across Europe, North America, and the Middle East. We’re a diverse team of over 1,000 individuals, representing more than 60 different nationalities and speaking 40+ languages – and we’re continuing to grow rapidly!

The Resourcing and Project Delivery team (team of 7) are responsible for resource allocation activities, deploying our 1,000+ consultants to projects such that we:
assign consultants to roles that meet their personal development objectives,allocate resources with the specialist skillsets required on a client-by-client basis, and;build team structures to deliver high-quality, efficient programmes to maximise profitability.

The team is currently based in London, New York and Dubai and is supported by our regional operations teams in Copenhagen, Dubai, Dusseldorf, Lisbon and Mexico.

What will you be doing?

  • Enable the ongoing rapid growth of Efficio by proactively mitigating mid term resource challenges across junior and senior project staffing, allowing high quality project delivery
  • Support the allocation of consultants on to projects
  • Maintain intimate knowledge of ongoing development needs, project transitions, career aspirations and wellbeing
  • Partner with consultants, mentors, HR and L&D to support and facilitate consultants’ career development
  • Proactively manage consultant wellness and feed back to business
  • Contribute to internal retention initiatives
  • Responsible for the smooth onboarding of consultants (both new hires and temporary assignments from other regions) becoming their first point of contact for staffing related questions
  • Utilise Certinia (PSA technology or similar) functionality to provide insights into resource utilisation, demand and forecasting from our Project Management ERP system
  • Ensure Certinia reflects staffing decisions for managed consultants and is an updated single source of truth
  • A continuous improvement mindset to challenge current ways of working and to seek process and efficiency improvements
  • Working with the Business Development team and leadership to monitor sales opportunities and associated resource needs.  Updating changes to resource requirements when necessary
  • Develop future Resourcing forecast through resource planning process by partnering with colleagues in the Project Delivery team, local leadership and Recruitment to agree recruitment targets, i.e., quantity, grade, specific skillsets
  • Maintain reporting, tools and trackers to monitor resourcing bottlenecks and drive effective escalation and resolution with the European leadership team
  • Experience in a people facing role, ideally in Recruitment/L&D
  • General understanding of business operations in a professional services environment
  • Interest in people development, proactively seeking the right opportunities for consultants
  • Able to manage multiple activities for different stakeholders under time pressure
  • Able to flex to different working styles and personalities
  • Experienced user of Microsoft PowerPoint and Excel
  • Excellent written and oral communication skills
  • Excellent organisation skills and attention to detail
  • Excellent analytical skills and comfortable with managing and analysing large datasets within Excel
  • Proactive, quick learner, curious
  • Calm, empathetic and diplomatic
  • Degree educated
  • Experience of Professional Services Automation technology (resource management e.g. SalesForce, Certinia (previously called FinancialForce), Workday or other similar tools
  • Interest in coaching/mentoring activities would be a plus
  • Fluent in one of our business languages would be advantageous
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