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Sushank AgarwalPrincipal

Sushank has over 17 years’ experience advising c-suite level clients in global companies on strategic cost reduction and procurement transformation across a range of sectors but with a particular focus on financial services, communications and media, oil and gas, and aerospace and defence.

He specialises in the delivery of complex strategic sourcing programmes, opportunity assessments, procurement transformations, tail-spend management and supplier relationship management.


Before joining Efficio, Sushank worked for strategy consultancies Accenture Strategy, A.T. Kearney and EY within the UK. He also completed a stint in industry as a sourcing and procurement professional for Marks and Spencer, UK.
With an executive MBA from Cass Business School, for which he gained a distinction, and an engineering degree from the University of Manchester, Sushank has strong business credentials.
A British national, Sushank speaks English and Hindi.

Significant experience:

Sushank has successfully managed a large number of projects including:
  • Strategic Sourcing and Operational Cost Reduction: Originated and led the delivery of a large strategic cost reduction programme, sponsored by the group’s CFO, addressing an operating expenses cost base of over £1bn across various business functions. Generated £20m tangible cost savings in the first year through the strategic sourcing of indirect categories and developed a three-year phased roadmap to deliver an additional £50m benefits through operational efficiencies within the supply chain, retail process optimisation, customer service and marketing analytics. Defined and successfully piloted a cross-functional engagement model to drive sustainable benefits from strategic sourcing activities, with a focus on internal business stakeholder collaboration
  • Strategic Cost Reduction – IT and Telecom: Led the strategic cost review of the bank’s global IT and telecom spend to identify 10-15% spend optimisation opportunities, which were agreed with the global COO. Delivered $100m benefits from the largest global telecom sourcing engagement, with over $700m addressable spend through optimisation of requirements and a competitive sourcing approach. Designed the global procurement organisational model aligned to the new cost management framework and defined the procurement capabilities and skillsets required to sustain benefits
  • Tail-Spend Management – Global IT Company: Reviewed the tail spend of over 6,500 suppliers with $710m spend to identify and deliver opportunities to drive over $10m cost savings. Proposed and enabled an effective procurement operating model to address tail spend effectively going forward and to sustain the benefits.  
  • Global Oil and Gas Company: Led the strategic review of capital projects spend (over $1.2bn annually) involving complex services (engineering, construction and procurement) within a downstream business. Identified and delivered 10% cost savings of addressable spend by leveraging spend across regions, standardising ways of working and supply base consolidation
  • Large Defence Manufacturing Group: Led a complex strategic sourcing programme influencing $500m spend across core direct categories for building naval ships including steel, cables, pipes and valves. Successfully achieved 30% cost savings of the first phase of addressable spend through spend rationalisation, driving a competitive sourcing process and operational efficiencies
Webinar: Is rapid in-year benefits delivery from sourcing the new norm?

Efficio discusses how leading procurement organisations are addressing changing business requirements to deliver sourcing benefits faster through a range of approaches.

Brexit: How do you deal with currency volatility?

In an article originally published in Supply Management, Sushank Agarwal and Ben Lambert of Efficio discuss how Brexit-related currency fluctuations are making supply chains more expensive.