In the fiercely competitive Retail, Food and Hospitality markets the customer is king. Great customer experiences have to be provided on the slimmest of margins, but often without effective procurement of products and suppliers or negotiation of commercial agreements.
Efficio’s proven approach to sourcing delivers improvements on both the supply and demand side. Sectors range from Food and other Goods-for-Resale to Facilities Management including Utilities, Cleaning, Security and Maintenance. We combine sophisticated procurement approaches with product profitability analysis and a solid understanding of customer demand. This requires seamless integration between Procurement and the commercial functions.
We typically realise margin improvements of 10-15% for our clients, which include Dixons, Gap and Co-op. Our recent work with John Lewis Partnership delivered savings of more than 20% for the Consumables category.
Efficio drives cost down and quality up. Streamlining the Procure-to-Pay Cycle and cutting the cost of managing orders and invoices provides great opportunities for process improvement. Solutions may include electronic invoicing, automated processing and archiving, and eCatalogues. Optimising the logistics and distribution of supply to chain outlets, and creating tools to conduct rapid tendering exercises, are other options.
Our eFlow technology platform quickly turns low-level Enterprise Resource Planning (ERP) data into information for RFPs. This is crucial for fast-moving categories that require dynamic action to take advantage of demand / supply or commodity movements.
Efficio has worked with clients ranging from Caribbean hotels and Michelin-starred restaurant chains to major high street retail brands.
Efficio integrated with our staff and did not hesitate to roll up their sleeves, demonstrating drive, commitment and experience.
We will help you embed best procurement practice in your staff and processes, and continue to visit even after the project is formally completed.
By working ‘sleeves rolled up’ on both strategy and implementation, we can transform procurement’s contribution to both margins and customer service.